General Conditions of Use

General conditions of use

Preamble

The purpose of these General Conditions of Use (hereinafter the “GCU”) is to define the terms of access and use of the website hellovichy.com (hereinafter the “Site”), operated by Milonos LLC, whose head office is located at 1111b S Governors Avenue STE 23208 Dover, DE 19904 USBy accessing the Site or using its services, any user (hereinafter the “User”) unreservedly accepts the terms of these T&Cs.

Purpose and scope of application

The Site offers a variety of services, including access to informational content, products or services, and specific features, some of which may be subject to a fee. These Terms of Use apply to all visitors and users of the Site, whether or not they are customers. In the event of a discrepancy between these Terms of Use and specific conditions, the latter shall prevail over the services concerned.

Access to the Site and availability of services

The Site is accessible to anyone with internet access. Although Milonos LLC strives to ensure constant availability of services, some temporary interruptions may occur, in particular for maintenance reasons or in cases of force majeure. These interruptions, even if they occur during an order or use of the services, cannot give rise to any compensation. Access to certain features of the Site may require the creation of a user account, with provision of accurate information and regular updating by the User.

Proper use and user obligations

The User agrees to use the Site in a responsible and legal manner. Any misuse, misappropriation, or attempt to harm the operation of the Site or its services is strictly prohibited. In particular, the User must refrain from circumventing security measures, using unauthorized software, or exploiting the Site's contents for commercial purposes without express authorization. In the event of non-compliance with these obligations, Milonos LLC reserves the right to suspend or remove the User's access to the Site and its services.

Intellectual property

All elements composing the Site, including texts, images, videos, graphics, brands and logos, are protected by intellectual property laws. These elements remain the exclusive property of Milonos LLC or its partners. Any unauthorized reproduction, modification, distribution or exploitation is strictly prohibited and may give rise to civil or criminal prosecution.

Personal data and confidentiality

The collection and processing of Users' personal data are governed by the Privacy Policy of Milonos LLC, available on the Site. By accessing the Site, the User accepts the terms of this Policy, which describes in detail the User's rights as well as the measures implemented to protect their privacy.

Responsibilities and limitations

The User is solely responsible for his or her use of the Site and the services offered there. Milonos LLC declines all responsibility in the event of misuse of the Site or violation of these T&Cs by the User. The company shall also not be held liable for indirect damages, loss of data or interruptions of service resulting from the use of the Site.Furthermore, the Site may contain links to third-party sites on which Milonos LLC does not exercise any control. Consequently, the company cannot be held responsible for the content or services offered by these external sites.

Modification of the T&Cs

Milonos LLC reserves the right to modify these T&Cs at any time in order to adapt them to legal, technical or commercial developments. New versions of the T&Cs will be made available on the Site and will come into effect immediately. The User is invited to consult this page regularly to stay informed of any changes.

Applicable law and dispute resolution

These T&Cs are governed by the laws applicable to the registered office of Milonos LLC. In the event of a dispute relating to the use of the Site or the application of the T&Cs, the parties will endeavor to resolve the dispute amicably. Failing agreement, the dispute will be submitted to the competent courts.

Contact and complaints

For any questions or complaints regarding the Site or its services, the User can contact customer service at the email address contact@hellovichy.com or by phone at +33 1 89 88 32 78.